Troubleshooting
Troubleshoot imports and duplicates
Resolve unknown exports, corrupt files, partial imports, duplicate estimates, and cancelled jobs.
By Novus Stream Solutions Editorial Team. Last reviewed Wed Jul 29 2026 00:00:00 GMT+0000 (Coordinated Universal Time).
Confirm the source explicitly and use an official export or documented local telemetry format. Filename detection is never authoritative. Review rejected files and schema warnings in the preview.
Corrupt JSONL lines, missing timestamps, unsupported records, oversized lines, nested archives, and unknown SQLite signatures are rejected. Valid sibling records may remain available as a partial preview with exact error counts.
Stable provider session identity updates an existing session. Identical normalized hashes skip. Changed content for an existing identity updates the session and reconciles aggregates. The ZIP or container checksum is not session identity.
Batches use idempotency keys, so retrying the same accepted batch is safe. Completion succeeds only after every expected batch is present. Cancelling an incomplete job deletes staging records and leaves live statistics unchanged.
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