Help
Help centre
Production-current support for imports, metrics, authentication, sharing, local browser features, and the installable app.
Locked out?
Email aistats@novusstreamsolutions.com from the address registered to your account. The owner can verify the request and issue a short-lived, one-time recovery password. There is no public forgot-password form.
Account
Account security and manual recovery
Change passwords, inspect devices, revoke sessions, and recover a locked account safely.
Privacy
Privacy, exports, deletion, and sharing
Know exactly what reaches the server, what is discarded, and how immutable public snapshots work.
PWA
Install, update, and use the PWA safely
Install AI Stats, accept updates, and understand privacy-safe offline navigation.
Troubleshooting
Troubleshoot imports and duplicates
Resolve unknown exports, corrupt files, partial imports, duplicate estimates, and cancelled jobs.